Price and Time of Delivery
Your order will process in 2-3 working days, Monday to Friday.
Shipping is carried out by PostNL and the Shipping Times can sometimes be delayed.
|The Netherlands||Free Shipping on all orders over 15€||2-3 working days|
|European Union||Small items
|2-7 working days|
|International||From 7.95€||5-7 working days for most countries, possibly up to 15 working days for a few countries (China, Russia)|
How to get free shipping if you’re not on The Netherlands?
We offer Free Shipping on any orders over 100€, and free tracked shipping on any orders over 120€.
*International Tracked Shipping is only possible on orders over 20€.
What happens if I want to return a product?
You can return any of your products to us within 30 days of the day of delivery, as long as they are undamaged and in the same condition you received them in. The return address should be written somewhere on your parcel. If you cannot find it, we will be happy to help you at email@example.com.
What happens if my package has not arrived?
If you think your parcel may be lost or stolen, you can refer to your nearest post office, which if you are in The Netherlands, that will be PostNL.
Send an email to firstname.lastname@example.org with your order number/name or address and what hapenned and we will do our best to find a solution for you.